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Frequently Asked Questions

1. What is virtual hosting?
2. How can you provide services at such a low cost?
3. How many domains can be hosted under a reseller account?
4. Can I use International domain names?
5. I don't have a domain name yet. What can you do for me?
6. Do you allow adult sites to be hosted?
7. I need to know your DNS and other technical information. Where is it?
8. Can you design web site for me?
9. Can you create some special applications for me?
10. What are the possible ways of payment?
11. How secure is the payment transaction?
12. Is there a way to track the traffic?
13. How does the control panel work?
14. Can you transfer my domain from another host?
15. What else do I need to know?

Q: What is virtual hosting?
A: Virtual (shared) hosting means that you can place your web site on our web servers and present it on the Internet with your own unique domain name such as www.yourname.com. This is a cheap and effective alternative for hosting your own web site without the expenses of purchasing and maintaining of your own server. Our hosting environment gives you all you need - you just put your files on our server. That's all, it's very easy. Best of all is your account can be prepared within a few minutes and your site can work just in a few hours! You can create an account right here .

Q: How can you provide services at such low cost?
A: Our price policy isn't a secret - read about us, please. Please note that we have guaranteed that your prices will never increases. Just a quick note for more experienced users - we do not use Cogent crap lines. We also guarantee 99.9% uptime, zero packet loss and content delivery to your visitors.

Q: How many domains can be hosted under a reseller account?
A: Unlimited! Please note that they must generate at least small traffic, we do not allow domain 'store room'.

Q: Can I use International domain names?
A: Yes, we can host any of your international domains. All webmasters from all countries are welcome.

Q: I don't have any domain name yet. What can you do for me?
A: First of all you have to register your own domain name, e.g. www.yourname.com. We cannot register a domain for you, but we can recommend one of the domain registration companies - When you'll be asked for the DNS names, you should use our DNS information. Please check it in our technical info page.

Q: Do you allow adult sites to be hosted?
Yes we do allow adult/pornographic sites to be hosted but we strongly appose child pornography so we review the sites on a weekly basis to ensure that there is no child pornography.

Q: I need to know your DNS and other technical information. Where is it?
A: All what you need on our technical information is just click away. If you can't find what you need to know, just write us, or leave us a ticket so that we could give you a rapid response.

Q: Can you design web site for me?
A: Yes, we can offer web designing, just go to our partner Creative Vision for a total web solution.

Q: Can you create some special applications for me?
A: Yes, we can offer special applications, just go to our partner Creative Vision.

Q: What method of payment is possible?
A: Payments can be made with all major credit cards.

Q: How secure is the payment transaction?
A: All our payment processing is done through 2Checkout.com, Inc., a mojor payment gateway provider. All the details are entered on 2Checkout.com secure servers with 128Bit SSL encryption.

Q: Is there a way to track the traffic?
A: You can view all transfer information in our control panel (cPanel), it includes accurate transfer and referrer statistics.

Q: How does the control panel work?
A: Our Control panel is a product called cPanel. It is a total administration tool of your account. Its very easy to use and it has all the features you require.

Q: Can you transfer my domain from another host?
A: Yes, we can move your domain(s) from another host to our servers for free, no matter how much disc space you have there. We can also help you with DNS changing - just tell us and we do all the rest! Please note that all is done without any downtime.

Q: What else do I need to know?
A: Nothing - that's all. Now you know all you need to know: about our services, prices, our advantages. If you decide to use our services, create account here . But if you do have any questions please feel free to contact our sales or support teams.


 
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